Live / Mobile
77gg is clear about the data we hold on your account — what we gather when you register, how we use it to keep your wallet and session secure, and the choices you have at any point. Access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — your name, contact address, and the payment method you link, whether that is Rocket, Upay or Bank Transfer. We use this information to verify your account, process your deposits and withdrawals, and keep a record of transactions in your wallet history. Session data — such as the device type, browser and IP address — is logged automatically each time you connect, and we use that data to detect unusual access patterns and keep your account secure. We do not sell your personal details to third parties. Where we share data with payment processors like Rocket or Upay, it is only to complete the transaction you have requested. We may also use your contact details to send you account notices — not marketing messages — unless you have opted in separately. Cookies on our site help the lobby load correctly and remember your session state; you can manage cookie preferences through your browser settings. Retention periods follow the requirements applicable to your region; data we no longer need for account or compliance purposes is removed. If you have questions about specific data we hold, the support routes below are where to start.
This policy covers data collected and processed directly by 77gg across its web platform, mobile browser sessions and account management pages. It does not extend to third-party services you reach through links on our site, nor does it govern data handled independently by payment processors such as Rocket or Upay — each of those services carries its own terms. Understanding the boundary helps you know who to contact when a question is specifically about a payment record versus an account detail we hold.
Data you enter during registration, login and account updates — including contact details and password resets — falls fully within this policy. We hold and manage that data directly.
Deposit and withdrawal records linked to Rocket, Upay or Bank Transfer are logged in your wallet history on our side. The payment processor also holds its own record under its own policy.
Session logs, cookie data and device identifiers collected when you browse the lobby or play a game are covered here. You can review cookie settings through your browser at any time.
Links to external providers, game studios or payment platforms take you outside this policy's reach. We are not responsible for data practices on those external destinations.
You have practical options when it comes to the data 77gg holds on your account. Reviewing what we store is the first step — log in and open the account section to see the profile details, linked payment methods and transaction history we have on file. If any detail is wrong — a contact address, a linked wallet identifier — you can update it directly from the account settings page or ask our support team to correct it on your behalf. Where a record cannot be self-edited, raise a ticket through the support route and we will handle the correction manually. You also have the right to ask what categories of data we hold and for what purpose; our support team can provide a plain-language summary on request. If you decide to close your account, data retention after closure follows the period required under applicable rules for your region — we will confirm the relevant timeline when you submit that request.
Open the account page after logging in to see stored profile data, linked payment methods such as Rocket or Upay, and your full transaction history.
Edit your contact details and wallet information directly in account settings. For fields that are locked, contact support and we will update the record manually.
You can request a plain-language summary of the data categories we store and how each is used. Submit the request through our published support route.
If you want your account removed, contact support. We will confirm the data retention period that applies to your region before processing the closure.
If you have a question about the data we hold, want to correct a record, or need to understand how a specific transaction is stored, use the contact routes published on the site. We aim to respond to policy queries with the information you need. Do not share your full payment details — account number or wallet PIN — through any support channel.
Open the chat icon on any page while logged in. Describe your data question and the agent will either resolve it directly or escalate to the appropriate team.
Send a written request to the support email address listed on the Contact page. Include your account username and a clear description of the data record in question.
The Help section in your account area covers common privacy and data requests, with step-by-step instructions for corrections, record reviews and closure requests.
Our approach to data security starts at the account layer — login sessions are protected and wallet-linked payment identifiers for Rocket, Upay and Bank Transfer are stored separately from your login credentials. We do not log full card or wallet numbers; only the reference identifiers needed to match a transaction record are retained. Cookies are used narrowly: session management and lobby functionality, not cross-site tracking. Retention periods are set by the compliance requirements that apply to your region, and we review held data periodically to remove what is no longer needed.
Login credentials and wallet identifiers — including Rocket and Upay references — are stored separately. Unusual login patterns trigger a flag on the account so you can review recent access.
We use cookies for session state and lobby load performance only. Adjust or clear them through your browser settings; the site will still function if non-essential cookies are disabled.
Account and transaction data is kept for the period required under applicable regional rules. After account closure, residual data is cleared once the retention window has passed.
When we update this policy, a notice appears the next time you log in. Continued use of the account after that notice counts as acknowledgement of the updated terms.
These are the questions we hear most often about how 77gg collects, stores and handles personal data. If your question is not covered here, the support routes in the section above are where to go next.
We collect the name, contact address and payment method details you enter during registration. Once active, your account also generates session logs — device type, browser and IP — each time you connect. These are used for account security and transaction matching only.
We do not sell your data. We share only what is needed with payment processors — Rocket, Upay or Bank Transfer — to complete a transaction you have requested. Each processor handles that data under its own policy, which is separate from ours.
Log in and open the account section. Your profile details, linked payment methods and wallet transaction history are visible there. For a full data summary by category, contact support and we will provide that in writing.
Yes. Most profile fields can be edited directly from account settings. For locked fields — such as a verified wallet identifier — raise a request through live chat or email support and we will process the correction manually.
Retention after closure follows the period required by applicable rules for your region. When you submit a closure request, our team will confirm the specific timeline that applies before completing the process.
Access to the platform and the rights described in this policy depend on your local law and eligible region. If you are in a jurisdiction where access is restricted, this policy does not create a right to use the service. Check local rules before proceeding.