These terms set out the rules between you and 77gg when you open an account, place a wager, or use any part of this site. Access and eligibility depend on your local law and the regions where 77gg operates — read these terms before you start.
Account-holder agreement
Jurisdiction-dependent access
Rocket & Upay transaction rules
Published support routes
POLICY POSTURE
How These Terms Apply to Your Account
When you register with 77gg, you enter a direct agreement with us. These terms govern every interaction — from the moment you create your account through every deposit, wager, and withdrawal you make. Eligibility is not universal: access depends on whether your location falls within a region where 77gg is permitted to operate under applicable local law. If you are in a jurisdiction where online gaming is restricted, these terms do not grant you any right to use the platform. Payment activity through Rocket, Upay, or Bank Transfer is subject to both these terms and the rules of the payment provider you choose. We do not override those provider rules. Transaction records are held in your account wallet and are the reference point for any dispute you raise with us. Where a conflict exists between a promotional notice and these terms, these terms take precedence. We may update these terms; continued use of your account after a published update constitutes acceptance. If you disagree with a change, close your account and contact support before the effective date.
Rocket
Upay
Bank Transfer
Account wallet records
Published update notices
TERMS COVERAGE
What Falls Inside and Outside This Policy
Account Access
These terms cover registration, login, identity verification, and account suspension. Any action taken through your signed-in session — including bets placed and withdrawals requested — falls within this agreement.
Transactions
Deposits and withdrawals made via Rocket, Upay, or Bank Transfer are governed here. We record each transaction in your account wallet. Disputes about amounts or timing should be raised through our published support route.
Site Content
Game content supplied by studios such as PlayStar, PG Soft, JDB, Habanero, and Microgaming is covered by these terms for access purposes. Studio-level rules about individual titles sit alongside, not above, this agreement.
Third-Party Services
Payment providers, mobile wallet operators, and any external service you connect to your account operate under their own terms. We are not responsible for their policies, fees, or service interruptions — check those terms separately.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
You have concrete options when it comes to your account data and how we handle it. You can review your full transaction history at any time from the account wallet section — every Rocket, Upay, and Bank Transfer record is logged there with date, amount, and status. If a detail on your account is incorrect — name, contact address, or linked payment method — you can update it through the account settings page or raise a correction request with our support team. Questions about how a specific term applies to your situation can be submitted via the support routes published on this site. We aim to respond to account-related queries through the same channel you used to contact us. If you want to close your account, the request can be made through account settings or by contacting support directly — we will confirm the closure and the status of any pending balance before processing.
Review Records
Open the account wallet to see a full log of deposits, withdrawals, and wagers. Each entry shows the payment method used — Rocket, Upay, or Bank Transfer — along with the date and status.
Correct Account Details
Account name, contact details, and linked payment methods can be updated in account settings. For changes that require identity verification, follow the steps shown on the correction screen.
Raise a Question
Submit a terms-related question through the support route published on this site. Reference your account ID and the specific clause or transaction you are asking about to speed up the response.
Request Account Closure
Closure requests are handled through account settings or via direct support contact. We confirm the closure in writing and settle any verified pending balance before the account is deactivated.
CONTACT ROUTES
How to Reach Us About These Terms
Live Chat
Open the chat widget from any page while signed in. Use this route for account-specific questions, transaction disputes, or clarification on how a term applies to your situation.
Email Support
Send your query to the support address published in the site footer. Include your account ID and a clear description of the issue. This route suits detailed terms questions or formal correction requests.
Help Centre
The Help Centre lists answers to common terms and account questions. Check there first — many account-access and payment-rule queries are covered without needing to contact the team directly.
HOW WE HANDLE DATA
Data, Cookies, Security and Policy Changes
Account Data & Retention
We hold the account and transaction data needed to operate your wallet and comply with applicable rules. Retention periods depend on the legal requirements of the regions we serve. You can request a summary of the data we hold by contacting support through the published route.
Cookies & Site Behaviour
We use cookies to keep your session active, remember your account preferences, and understand how pages are used. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features work during your session.
Account Security
Your account is protected by the login credentials you set. We do not ask for your password through chat or email. If you suspect unauthorised access, change your password immediately via account settings and contact support to flag the activity.
Policy Updates & Contact
When these terms change, we publish the updated version on this page with a revised effective date. For questions about a specific change or to request a formal copy of the current terms, contact us through the support routes listed on this site.
TERMS FAQ
Common Questions About These Terms
Who do these terms apply to?
These terms apply to anyone who registers an account with 77gg. Access and eligibility depend on your local law and the regions where we operate. If online gaming is restricted in your location, these terms do not grant you the right to use the platform.
Where can I find my transaction records?
Your full transaction history is in the account wallet section once you are signed in. Every deposit and withdrawal — whether made via Rocket, Upay, or Bank Transfer — is logged there with the date, amount, and current status.
What happens if 77gg updates these terms?
We publish the updated terms on this page with a new effective date. Continuing to use your account after that date means you accept the changes. If you disagree, contact support before the effective date and we can discuss closing your account.
How do I correct information on my account?
Go to account settings to update your contact details or linked payment method. Changes that require identity verification will show the required steps on screen. For corrections you cannot make yourself, contact support with your account ID and the detail to be changed.
Are third-party payment providers covered by these terms?
Rocket, Upay, and Bank Transfer each operate under their own provider terms. Our terms cover how we record and process transactions on our side. For questions about a provider's fees or processing rules, check that provider's published terms directly.
How do I close my account?
You can submit a closure request through account settings or by contacting support via live chat or email. We confirm the closure in writing and settle any verified pending balance before deactivating the account. The process follows the steps shown in your account.